List of products, policy and how to claim

Jakarta, – Asuransi Raksa Pratikara is one of the most famous insurance product providers in Indonesia.

With the number of insurance companies reaching hundreds to date, of course there are plenty of options that can suit your needs and tastes.

So, what are Asuransi Raksa products and how do you offer and demand them? Here is the explanation, as quoted from koala.

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Learn about Mercury Insurance

Asuransi Raksa Pratikara is a 45-year-old insurance company from Indonesia. This insurance company is also known as Raksa Online, a general insurance company, a risk coverage service company that provides compensation to the insured or policyholder, due to loss, damage, costs incurred, lost profits, or legal liability to third parties that may be exposed Its insured due to an uncertain event.

This insurance is partner insurance in many banks in Indonesia, both state and national private banks, such as Bank Mandiri, Bank Rakyat Indonesia, Bank Central Asia, Bank CIMB Niaga, Bank Index Selindo, Bank DBS Indonesia and others.

In addition to national state and private banks, this insurance company has also cooperated with several leading foreign banks, including Citibank, Standard Chartered Bank, The Hongkong and Shanghai Banking Corporation Limited (HSBC), Deutsche Bank, BNP Paribas, China Construction Bank Indonesia, and others.

In line with this, Asuransi Raksa has also developed a cooperation network with a number of rental companies, including:

  • BCA financing
  • Oryx Indonesia Finance
  • Bwana Finance
  • BFI Finance
  • san . financing
  • Teva Finance
  • Mitsui Capital Leasing Indonesia
  • BRI Multifinance Indonesia
  • Star Finance Depot
  • Otto Maltartha
  • Mizuho Ballymore Finance
  • yo financial
  • CIMB Niaga Auto Finance
  • ADERA Dynamics Multi Finance
  • Mega Auto Finance
  • Mandiri Tunas Finance
  • Topaz Multi Finance
  • SMFL Leasing Indonesia
  • Aditama Finance
  • Verina Multi Finance
  • Itochu Auto Finance (IAF)
  • CSUL Financing
  • Hitachi Capital Finance Indonesia
  • Maybank Indonesia Finance
  • Mitsubishi UFJ Leasing & Financing Indonesia
  • Endomobile Finance
  • Mitra Penathica Mustica (MPM)
  • CAT Finance
  • Batavia Prosprendo Financial
  • Hexa Financial Indonesia
  • Klipan Finance

List of Raksa Insurance Products and Policies

There are plenty of options for these insurance products and policies that can be customized to your needs. Here are some options.

1. Vehicle Insurance (Rexa Car Care Insurance)

This insurance provides protection for vehicles ranging from sedans to larger vehicles, such as trucks and buses. Raksa has two types of auto insurance, comprehensive (all risk) insurance which covers all risks that occur in your vehicle such as collision, theft and fire risks for both partial and complete losses.

Meanwhile, Total Loss Only provides protection only in case of theft with 75% of the actual price covered when the vehicle is lost according to the vehicle’s make, make, model and year.

2. Residential Insurance (Rexa Insurance for Real Estate Care)

This is a product that provides protection for the home and its contents from various risks such as fire and demolition with guarantees that can be adapted to your needs.

Among the provisions you need to know is a house that is guaranteed not to be used as a workplace, with a total insurance price of over 500 million rupees.

3. Ruko Insurance (Raksa Store Care Insurance) – Raksa Insurance

In addition to having products to protect residential homes, this insurance also features products to protect store homes, malls or malls.

The total insured value is over 1.5 billion rupees, with items in the form of buildings, interiors, damaged furniture and equipment covered, as well as stock or supplies in shophouses.

4. Raksa Resto Care Insurance

This insurance specifically provides protection only for buildings used as restaurants and cafes.

As for the buildings that will receive protection, not only independent buildings, but also buildings located in shopping centers, shopping centers and office center buildings.

Security deposit amounting to one billion rupees including protection of all building contents and furniture.

5. Burglary Insurance (Raksa Bcare Insurance)

The following products provide protection against attempted burglary and consequential damages.

Benefits also include compensation in the event of death, loss of part of the body or vision for violence resulting in permanent total disability.

6. Personal Accident Insurance (Raksa Accident Insurance)

This insurance will provide coverage for financial loss if you, your family or your employees have an accident, partial or total disability, even death that applies worldwide.

7. Raksa Marine Cargo Insurance

Its products provide guaranteed protection against damage or loss from several causes, such as fire, stranding, drowning and others.

  • Goods Articles of Incorporation (A): Covers all loss or damage to the Goods Goods (All Risks).
  • Shipping Institute Terms B: It guarantees losses due to natural disasters, cargo falling at sea, and cargo damaged due to entering sea water, to the total loss of cargo during loading and unloading of cargo.
  • Conditions of Incorporation of Goods (C): Coverage for losses that result in ship damage due to various causes but not due to natural disasters, sinking or intentional dumping of goods for safety reasons.

8. Heavy Equipment Insurance (Raksa Heavy Equipment Insurance)

The following products provide protection against damage to heavy equipment due to various causes. The heavy equipment that can be insured also varies, such as excavators, dump trucks and many other heavy equipment with a choice of all-risk and TLO coverage types.

9. Fire Insurance (Racka Fire Insurance)

The following products provide protection against losses from fire, lightning, explosions, aircraft accidents and smoke.

For fire protection objects, namely buildings, furniture, equipment or fixtures, machinery, and inventories of goods.

10. Earthquake insurance (Raksa earthquake insurance)

This insurance is insurance that provides protection against losses such as property damage.

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mercury insurance


This one company includes creative innovations. Its trademark reflexology and manicure and pedicure services while policyholders wait for their cars to be repaired. The following services are available:

  • Raksa Insurance Claim Process Report
  • personal assistant
  • comfortable room
  • Reflection service
  • Snacks and drinks
  • Manicure and Pedicure Service
  • Certified repair shop
  • 24 hour customer service
  • 24 hour towing service
  • 24 hour emergency service

This insurance generally stands out through the auto insurance that has facilities to pamper its customers.


In fact, there are currently many insurance companies that provide vehicle protection, but there are several reasons why you should choose Raksa Insurance, one of which is the attractive service offered by RaksaOnline Insurance. This is the service in question.

  • Al Raksa Golden Club
  • Mercury Silver Club
  • Crane 24 hours
  • 24 service hotline
  • Raksa Express Emergency Service

Conditions for filing a claim

For potential Raksa Pratikara customers who wish to file a claim for damages to their vehicle, here are the filing requirements and documents required to file a claim:

  • A copy of STNK
  • SIM card copy
  • A copy of the police book
  • Certificate from the local police station
  • The original STNK and BPKB will be presented to partner workshops
  • original purchase invoice
  • 3 blank receipts and signed receipt

To file a loss claim, these are the documents required:

  • A copy of STNK
  • SIM card copy
  • A copy of the police book
  • Certificate from the local police station
  • Prohibit the certificate from Samsat
  • Kaditserse POLDA Motor Vehicle Loss Certificate
  • The original STNK and BPKB will be presented to partner workshops
  • original purchase invoice
  • 3 blank receipts and signed receipt.

how can I buy

If you want to purchase this insurance policy, you can do so on Raksa Online. By purchasing it online, you can get it faster and easier and you don’t need to complicate to get the product.

You can check it directly on the website www.raksaonline.comBy following these steps:

  • Go to the site
  • Next, click Buy Insurance and complete your personal and product data of your choice
  • After that, wait 1 x 24 hours and the marketing team will contact you immediately

call center

Head office address: Wisma BSG 3rd Floor, Jl. Abdel Moais no. 40 Jakarta 10160 – Indonesia.

Call Center List:

  • WhatsApp: 62857-76-600-600 (Marketing Services | 8:00-17:00 weekdays)
  • Hotline: (021) 722 6865 (Claim Service | 24 hours)
  • Tel: (021) 3859007, 3859008 (hunting)
  • E-mail: Rack[email protected]

Some reviews on Raksa Pratikara Insurance along with a list of products and policies for how to claim you need to know. Happy purchase of the product!

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